Lean Six Sigma Green Belt


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Course Description

Lean Six Sigma Green Belt Certificate, CERT 503


Russ Coombs

Mr. Russ Coombs is a Lean Six Sigma Master Black Belt and a Project Management professional. He has
over 25 years of experience leading operations, strategy, and process improvement in higher education,
manufacturing, customer service, and engineering businesses. His clients include Conoco-Phillips,
Honeywell, the aerospace industry, manufacturers like Flowserve, and the recreation/travel industry. He
has 15 years of experience directly leading people and programs and building solid organizations
through communication, problem-solving and motivational skills. Mr. Coombs has also spent 10 years
directly transforming businesses through Lean, Six Sigma, change management, and business process
methods by focusing on exceeding goals and driving breakthrough results. Russ holds a BS in electrical
engineering from the University of Wyoming and an MBA from the University of Washington.

  • Certified Lean Six Sigma Master Black Belt (MBB)
  • Certified SCRUM Master
  • Certified Project Management Professional (PMP)


This Six Sigma Green Belt Certification program provides participants with a comprehensive approach to Six Sigma, integrating breakthrough strategy and methodology methods to address key product and/or
service improvement opportunities.

Open to individuals with experience in any industry (manufacturing or services) who have the desire to take their career to the next level. They will benefit from this program by:

  • Developing their understanding of Lean Six Sigma principles and practices.
  • Building their capability to implement Lean Six Sigma initiatives in manufacturing and services operations.
  • Operating with awareness of Lean/Six Sigma at the enterprise level.

Course Objectives

Upon completion of this program, participants will be able to:

  • Understand the basic concepts of Six Sigma and integration principles.
  • Know the laws of Six Sigma.
  • Understand fundamentals of the Define, Measure, Analyze, Improve, Control (DMAIC) problem-solving methodology.
  • Apply the DMAIC process and methodologies in the performance of a “real-world” continuous improvement project.
  • Participate actively and productively in a Six Sigma team.
  • Use basic Six Sigma tools and techniques for a Six Sigma project definition and process.
  • Understand the role of a Green Belt in the Six Sigma project team and/or organization.
  • Demonstrate competence using industrial dngineering and Six Sigma “tools” in achieving quantifiable results.

Program Outline

Topics Learning Objectives
Welcome and History Lean History, Six Sigma History, Lean Six Sigma Integration, DMAIC Process, Laws of Lean Six Sigma.
What’s in It for Me? Understand how the Lean and Six Sigma methodology evolved; understand the basic concepts of Lean and Six Sigma; know Lean and Six Sigma Integration principles; introduced to the DMAIC process; know the Laws of Lean Six Sigma.
Replication Overview: Governance, Tollgates, Roles, and Responsibilities Understand the Lean Six Sigma project life cycle including replication; clarify roles, responsibilities, and process for the Replication Phase; introduce the final replication tollgates; clarify the purpose of the Realization Phase.
Define Measure – Introduction Outline the requirements of the define/measure phase; link the tools and skills with the phase deliverables.
Change Management and Team Effectiveness Understand the elements of successful change; to learn tools and techniques that will contribute to successful change; review barriers and critical success factors required to sustain change; to understand the nature of resistance to change; to learn how to influence key stakeholders so that they will help lead change; to learn how to communicate the need for change; to learn the critical factors that will affect team effectiveness.
Measurement Systems Understand the importance of good measurements; understand the language of measurement; understand the types of variation in measurement systems; understand how to interpret a measurement system analysis in different situations (Continuous Data, Attribute Data)
Basic Tools Generate ideas to help improve our process; organize our ideas so we can understand them; prioritize our ideas so that we can get the most leverage from them. Document in writing to share with others.
Team Success and Roles Understand what characterizes effective teams; learn how to assess team effectiveness; understand how teams evolve; understand how to clarify team roles.
Basic Statistics – Overview Data – Its importance in understanding a process; Central Tendency – Mean, Median; Variation – Its causes and impact on process performance; how to use descriptive statistics and graphics to describe a process.
Document the Process Develop skill with process maps to analyze the process in detail from the process participant’s and the customer’s viewpoints; learn process mapping as a critical skill to eliminating waste in the existing process; learn the features of different approaches to process mapping to enhance team learning; recognize value-stream map from a process map.
Project Management Project: A temporary activity or set of activities undertaken to create or improve a process or service; Project Management: Applying knowledge, skills, and tools to balance the scope, cost, time, requirements, and customer expectations of the process or service; the Project Manager facilitates, monitors, and adjusts the actions required to deliver the process or service.
Stability – Control Charts Identify common cause and special cause variation; continuous data; attribute data; interpretation and application of these charts.
Capability Learn prerequisites for conducting process capability studies; learn how Cp, Cpk, Pp, and Ppk are calculated and how to interpret the Minitab output.
Learn How To Handle Continuous and Attribute Data Outline the requirements of the analyze and improve phases; link the tools and skills with the phase deliverables.
Analyze and Improve – Introduction Introduction to the normal distribution; population versus sample parameters; hypothesis tests: null and alternative; 2-sample t-test: visual, analytical, p-values.
Statistical Tests – Overview Introduction to the normal distribution; population versus sample parameters; hypothesis tests: null and alternative; 2-sample t-test: visual, analytical, p-values.
Building the Case Understand the critical elements in building the case for change; learn tools to help to consider elements of the change and build a case for adoption.
Solution Development Learn several different idea-generating tools and techniques to identify potential solutions in Improve phase; list some common criteria to be used to evaluate candidate improvement solutions; describe the steps in solution evaluation and selection; develop preliminary solution timelines and cost-benefit analysis to aid in recommendation presentation and future implementation planning.
Quick Improvement Identify opportunities for quick improvements; learn the conditions that may lead to a quick improvement; discuss the Kaizen methodology for quick improvement; learn the difference between a project ‘Quick Win’ and a Kaizen Event.
5S What is 5S?; how 5S relates to Lean Service; why perform 5S?; how to perform 5S; the benefits from 5S.
Process Flow Improvement Define process flow and process flow improvement; list the benefits of process flow improvement; apply process flow improvement techniques to a case study.
FMEA Understand why we use Failure Modes and Effects Analysis (FMEA); learn how to link the FMEA to other black belt tools.
Managing Resistance Understand why people resist change; learn tools to map stakeholders and their specific concerns; to learn to build an influence strategy.
Piloting Solution Understand the importance and potential benefits of conducting a pilot; understand how to plan and execute a successful pilot; get practice interpreting pilot study results.
Application Lab To become familiar with the functionality of Minitab; to understand how to perform basic functions for Green Belts.
Control – Introduction Outline the requirements of the control phase; link the Tools and Skills with the phase deliverables.
Mistake Proofing Understand the costs of poor quality; understand the value of mistake proofing in improving quality, speed, and cost; review the traditional methods of inspection for mistakes/defects; understand the various tools for mistake proofing.
Making Change Last Learn to identify the key enablers that help sustain change; understand how to prioritize the enablers.
Control Package What’s been done so far in the pilot project? DEFINEd the process, inputs, outputs, customers, defects, and project details; MEASUREd the process, baseline, assessed stability, capability, and narrowed the potential KPIVs to the critical few; ANALYZEd the potential KPIVs to confirm root causes and estimate their effects on the KPOVs; IMPROVEd the process by generating and selecting the best solutions, identifying and mitigating risks with the solutions, piloting the solutions, and developing a large-scale implementation plan; time to establish an overall action plan and supporting documentation and tools to sustain the gains we’ve achieved.
Project Post-Mortem and Closeout Every improvement effort offers a lesson; it is what we do with these lessons that matters; for successful projects, we want to document our efforts and conclusions to repeat the success; if not successful, we want to document what went wrong to prevent repeating the same mistakes; the availability of this type of information can greatly accelerate future efforts.
Dashboard and Metrics Introduction The importance of measures as a basis for analysis and improvement, as well as in helping processes to become consistent and stable; strategies for leveraging measures to assist and sustain the improvement process; How measures drive behavior; the importance of linking the customer’s requirements to the process outputs and associated inputs from outside the organization.


Candidates should have a minimum understanding of basic mathematics and statistics, the English reading comprehension level of a high school graduate, and general proficiency in using Windows-based computer software.

Who Should Attend

This training is suitable and open for anyone who wants to learn the fundamental skills necessary to contribute to a Six Sigma team and/or as a Green Belt.


The evaluation criteria is a passing of the Green Belt Certification practice exams.

Cost Of The Program


Delivery Options

Online Instructor Hours: Monday, Wednesday, Friday 5 PM to 7 PM (PST)
Online office hours: Tuesday and Thursday, 5 PM to 8:15 PM
Onsite: Saturdays and evenings
Course Time: 8 AM to 12 noon PM (4 hours); 1 PM to 4 PM Saturday
Place: Employment Resource Center (ERC)/Business Training Center (Everett, WA) or in company
Length of Course: 40 hours