No matter how you are organized, responsible or charismatic, if you don’t work well with others, you won’t have success, on or off the job.

In this course, you’ll learn how to communicate with group members so that what you’re saying is correctly understood. You’ll discover how trust, cohesiveness, support, and ethics affect group climate, and you’ll be able to become a better and more efficient group member. Also, you’ll learn when you really need to attend a meeting and what you can do to get the most out of the meeting.

You’ll be able to define diversity within the company to better manage problems, and you’ll learn how to solve problems more generally, with decision making and conflict resolution tools. You’ll master the leadership concept and you’ll be able to apply it within your company or yourself. Finally, you’ll be able to communicate within a virtual group, using the appropriate communication tools.

Duration: 11 hours
12 modules